A misunderstanding at a Wallaceburg Canadian Tire over new COVID-19 policies has been resolved.
Wallaceburg truck driver Neil Adams has removed a Facebook post complaining he was told to leave the Canadian Tire store in Wallaceburg after store owner Peter Marshall called him to explain the situation surrounding new store protocol directed by the Chatham-Kent Public Health Unit.
Adams initially said he was angry after being rejected entry into the store when he was asked if he travelled outside of Canada and admitted he drives a truck.
"It's OK for truck drivers to deliver your goods but we can't shop there... unreal," Adams said. "At this point, I hope trucks shut down and let's see how long the doors stay open. I'm p***ed."
Marshall told Blackburn News he talked with Adams Friday afternoon and the issue has been settled.
Adams said he has also buried the hatchet.
"100 per cent respect for this man for personally calling me and explaining the situation," he added. "It turned out we are both on the same page and the girls working the door didn't understand the procedure and how it worked."
Marshall said his priority is keeping his staff and customers safe and Adams said he now understands the protocol is in place to keep the novel coronavirus from spreading further.
"Yes they will get my business again in the future and out of respect for individuals that work in the store, I will not enter the store until this is over," said Adams.
Some stores in Chatham-Kent will either have people or signs at the door reminding customers that if they have travelled internationally in the last 14 days or are experiencing respiratory symptoms, they should not be entering.
Dr. David Colby, Chatham-Kent's medical officer of health, said it's part of the new protocol in place to limit the number of people in the store at any given time and to keep people safe from the novel coronavirus.
The Chatham-Kent Public Health Unit said some stores are larger than others and can safely space more than 50 people but small stores should keep under 50 people, including staff. Gatherings of more than 50 people have been banned by the province and social distancing of two metres is currently being urged.
Those stores without door people asking about travel history should have signs at the door reminding customers to keep two metres of space between each other at all times.
